My Learning Path

Pass each module at ≥ 75% to unlock the next.

M1

The Cards & Payments ecosystem at Axis

Passed
  1. 1. Products and rails (credit, debit, forex, UPI, acquiring)
  2. 2. Who regulates what: RBI DoR vs DPSS, NPCI, MeitY
  3. 3. Reading an instrument: ref, para, version, effective date
  4. 4. CMC vs PMC vs SOP vs control

Quiz of 12 · 2 seeded · 10 pending Learning Agent

Review
M2

Regulatory framework — RBI, NPCI, DPDP

Passed
  1. 1. Cards Directions 2025 chapter map
  2. 2. Authentication Directions 2025 and the e-mandate framework 2026
  3. 3. Customer-liability directions effective 1 Jan 2027
  4. 4. DPDP Rules 2025 timeline

Quiz of 12 · 2 seeded · 10 pending Learning Agent

Review
M3

Credit card underwriting and limits

In progress
  1. 1. Independent credit assessment
  2. 2. Simplified-documentation track (CMC-Cards-2024-07)
  3. 3. Over-limit consent and limit changes
  4. 4. Unsolicited cards and activation consent
  5. 5. Exceptions and credit committee

Quiz of 14 · 3 seeded · 11 pending Learning Agent

Continue
M4

Disputes, chargebacks and fraud handling

Locked
  1. 1. Failed-transaction TAT and compensation
  2. 2. Billing disputes and statement queries
  3. 3. Fraudulent EBT liability, shadow reversal, 45/60-day resolution
  4. 4. Network chargeback windows (SOP-Disputes v4.1)

Quiz of 14 · 3 seeded · 11 pending Learning Agent

Locked
M5

UPI, tokenisation and emerging rails

Lockeddeferred
  1. 1. UPI limits by category and the P2P collect ban
  2. 2. UPI MDR (deferred) and biometric auth
  3. 3. Card-on-file tokenisation
  4. 4. Recurring payments under the 2026 e-mandate framework
  5. 5. Merchant acquiring under PA Directions 2025

Quiz of 14 · 4 seeded · 10 pending Learning Agent

Locked