RBICarried into RBC Directions 2025; amended by R06 from 1 Jan 2027

Customer Protection – Limiting Liability of Customers in Unauthorised Electronic Banking Transactions (6 Jul 2017)

Reference
—
Issued
6 Jul 2017
Effective
Carried into RBC Directions 2025; amended by R06 from 1 Jan 2027

Scope

Framework in force today: third-party breach reported within 3 working days → zero liability; shadow credit within 10 working days; resolve within 90 days.

Linked context

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